Communicator GO
Circle Voice App · Google Play
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Release Notes

What's new in
Circle Voice

A full history of updates, fixes and improvements to the platform and desktop app.

v8.1.1
Stable
24 August 2026  ·  Communicator NEXT  ·  PBXware 8.0
Bug Fixes
  • SMS search — SMS search by phone number now finds internal contacts even if the number is only saved as a phone number, not an SMS number.
  • Web app login — Login on Safari no longer hangs on "Authenticating..." when the local chat database fails to initialise.
Improvements
  • Translations — Updated translations for German (Switzerland), Italian, Italian (Switzerland), French and Dutch.
v8.1.0
Stable
28 July 2026  ·  Communicator NEXT  ·  PBXware 8.0
New
  • MCP Server — Added an MCP Server for AI integration with Communicator Next Desktop.
  • Multi-number SMS — Send and manage SMS across multiple numbers (DIDs), with a dedicated Contacts module and CRM widget inside SMS.
  • Windows installers — Added MSI and MSIX installers for the Communicator Next desktop application.
  • Call History — Call History now integrates with other contact sources.
  • Remote control — Added the ability to control a remote host's computer.
  • Audio & login — Added ringing tone volume control, a custom ringtone option, an audio device test, launch-on-startup, and login screen theme selection.
Improvements
  • Security — Improved security by defining a Content Security Policy, plus PCI compliance improvements for remote DTMF handling and automatic pause/resume of call recording.
  • Search & headsets — Improved headset integration and exact-match behaviour in Team Chat search.
Bug Fixes
  • Voicemail — Fixed an issue where playing a voicemail was not possible within the Communicator Next desktop application.
  • Parked Calls — Fixed an issue where navigating to Parked Calls landed on Call History after parking a call.
  • Call popup — Fixed an issue where the call popup was not displayed.
  • Avatars — Fixed an issue where a saved account's name and avatar were overwritten when another user changed their own avatar.
  • Online Self Care — Fixed an issue where Online Self Care did not log the user in automatically.
v8.0.2
Stable
3 June 2026  ·  Communicator NEXT  ·  PBXware 8.0
Bug Fixes
  • Transcription sync — Fixed a race condition where transcripts occasionally failed to attach to the correct HubSpot call record when two calls ended within seconds of each other.
  • macOS Universal binary — Resolved a crash on launch affecting macOS 14.5 Sonoma when running on Apple Silicon with Rosetta emulation disabled.
  • Call transfer — Blind transfer to an external number no longer drops the original caller if the destination rings for more than 30 seconds.
  • Contact search — Fixed an issue where searching by company name returned no results for contacts with no first or last name set.
  • Windows installer — The installer now correctly removes the previous version's registry entries before writing new ones, preventing duplicate start-menu entries after an upgrade.
Improvements
  • Audio codec — Opus codec bitrate is now adaptive based on available bandwidth, reducing call drops on constrained connections.
  • Startup time — Cold launch time reduced by approximately 20% on both Windows and macOS by deferring non-critical plugin initialisation.
  • CRM screen-pop — The inbound screen-pop now displays the deal stage alongside the contact name when the caller is linked to an active HubSpot deal.
  • Platform security — Centralised security headers at the infrastructure level and enforced TLS 1.2+ across every service. Tested across Chrome, Firefox, Edge and Safari with no regressions — applied automatically, no action required.
v8.0.1
Stable
12 May 2026  ·  Communicator NEXT  ·  PBXware 8.0
New
  • Call tagging — Users can now tag calls with custom labels from the call-history panel. Tags are searchable and can be used to filter the recording archive.
  • Zoho CRM integration — Native integration for Zoho CRM added, with automatic call logging and contact screen-pop on inbound calls.
Bug Fixes
  • Voicemail playback — Fixed audio distortion when playing back voicemails recorded on certain Android devices running Communicator GO.
  • Do Not Disturb sync — DND status set on the desktop app now correctly reflects on the mobile app within 5 seconds.
  • Linux .deb — Resolved a dependency conflict with libasound2 on Ubuntu 24.04 that prevented installation.
Improvements
  • Transcript accuracy — Updated speech model improves accuracy for numbers, postcodes and common UK business terminology by 4 percentage points.
  • Notification tray — Missed call notifications on Windows now include a callback button that dials the caller directly from the notification.
v8.0.0
Stable
28 April 2026  ·  Communicator for Teams & Communicator GO

Communicator Next (Desktop & Web) launched separately this release and is covered by its own guide rather than this changelog.

Improvements
  • Communicator for Teams — The plugin now automatically logs out when the Teams desktop app is closed.
  • Communicator GO (iOS & Android) — Added support for parking and picking up calls from parking lots. "Supervised transfer" has been renamed to "Attended transfer" across all apps for consistent terminology.
  • Communicator GO (iOS) — Chat and SMS conversation screens now use a left-aligned navigation bar.
v7.5.3
Stable
14 March 2026  ·  Communicator 7  ·  PBXware 7.5
Bug Fixes
  • Windows audio devices — Fixed a regression where switching default audio devices while on a call caused the active call to mute unexpectedly.
  • iOS push notifications — Resolved a token expiry issue causing missed inbound call notifications on iOS after 7 days without app restart.
  • Call recording — Fixed an edge case where recordings of calls longer than 4 hours were not saved to the archive.
Improvements
  • Reduced installer size on Windows by 18 MB by removing unused locale bundles.
  • Call history now loads 2x faster on accounts with over 10,000 call records.
v7.5.0
Stable Major Release
27 May 2025  ·  Communicator Desktop
New
  • Single Sign-On (SSO) — Added SSO authentication for Communicator Desktop.
  • Chat Topics/Threads — Reply within a thread to keep group conversations organised.
  • Edit outgoing text messages — Sent messages can now be edited after the fact.
Improvements
  • Added predefined Fax Optional Messages per Caller ID, and an option to apply dialling rules to call transfers.
  • Added support to transfer a parked call directly into a conference.
  • The Feedback form now opens in your default browser instead of an embedded window.
Bug Fixes
  • Fixed an issue with Microsoft Teams presence sync while running parallel calls on Teams and Communicator.
  • Fixed overlapping custom status text and icons in chat on smaller window sizes.
v7.4.0
Stable
28 January 2025  ·  Communicator Desktop
New
  • Call forwarding destination — Set where calls forward to directly from the app.
  • Message reactions — React to an incoming message in one-on-one chat conversations.
Bug Fixes
  • Fixed an issue where the Call popup did not appear for dialer calls.
  • Fixed an issue with the Yealink integration and the missing Fax Printer driver after installation.
  • Fixed an issue where the emergency location alert could trigger multiple times after a connection loss.
  • Fixed an issue where scrolling up after sending an SMS message was not working.